Get Viasat Satellite — fast service when you want, where you want
Frequently Asked Questions About Viasat
Q: What is Viasat internet?
A: Viasat internet is a satellite internet service provider that offers business and residential home internet services. Nationwide. To most areas of the United States. Viasat is known for offering reliable, high-speed connectivity. Anytime. Anywhere. Viasat offers fast internet service to households and small businesses in most rural and remote locations where cable companies don’t typically reach.
Q: Who is Viasat internet service best for?
A: Viasat satellite is best for people or small businesses who have trouble getting fast internet because of where they live. Often in remote or rural areas where cable or fiber optic companies don’t go. Viasat is ideal for essential, everyday online activities such as banking, browsing, checking email, shopping, social networking, and much more! Stay connected with Viasat no matter where. No matter when.
Q: Where is Viasat satellite internet available?
A: You can get FAST Viasat internet service just about anywhere in the U.S. Even rural AMERICA!
Viasat is available in almost 99 percent of the U.S. population.
Viasat provides NATIONWIDE high-speed internet service to rural households and remote areas. Where other internet companies offer slower service, or no service at all.
Viasat is ideal in locations where local internet cable companies offer slow DSL or dial-up service.
For more information on what Viasat internet plans and special offers are available, CLICK HERE or phone us 24/7 (toll-free) TODAY at 1 (844) 399-9699.
Q: Why should I choose Viasat satellite internet?
A: You should get Viasat satellite internet if:
You want fast, reliable high-speed internet.
No matter where you live or work. Viasat’s minimum download speed is much faster than your typical digital subscriber line (DSL) or 4G/Long Term Evolution (LTE) mobile service. In select areas, you can get up to 100+ Mbps speeds.
You want a great value.
Get more data for your money than other local internet providers. Plus, there are never any hidden fees or overage charges on our residential internet service plans.
You want quick & easy installation.
Viasat professional installs are usually in 3-5 days. And Viasat installs are fast. They take just 2-3 hours. Once you’re connected, managing your account is also super easy with our Viasat online portal.
Learn more about connecting to your online account once you schedule your FREE install. Get Started now!
Q: How does Viasat satellite technology work?
A: Viasat satellite internet links your computer to the internet with a high-speed connection through Viasat’s high capacity satellite network. A small, Viasat satellite dish, about the size of a satellite TV dish and a Viasat WiFi Gateway Modem are all you need. Viasat provides the equipment and one of our nationwide team of certified Viasat technicians will professionally install the equipment in your home or at your business. To learn more about Viasat’s cutting-edge technology, read our blog post titled: How it Works: The technology behind Viasat satellite internet
Viasat Plans & Pricing
Q: Who kind of speeds do Viasat internet plans offer?
Q: Does Viasat offer unlimited data plans?
Each of Viasat’s unlimited data plans include a set amount of high-speed sata and unlimited Standard Data and vary by speed, price and availability.
If you need help choosing the right Viasat internet plan for you, just contact our sales team for help at 1 (844) 399-9699.
Q: Where can I find more information on Viasat Internet service plans?
Additional Viasat Services
Q: What is the Viasat Browser app?
Q: What is Viasat EasyCare?
A: EasyCare is an extra level of stress-free priority support for your Viasat Internet service available at a low monthly price. Order Viasat today and get 3 month’s Viasat EasyCare FREE! Cancel anytime.
Q: What is Viasat Shield?
Add Viasat Shield Premium to your account and get an additional level of protection for your Viasat internet connection.
Q: What is Viasat Voice?
Q: What calling features are included with Viasat Voice?
Q: What equipment do I need for my Viasat Voice service?
A: All new Viasat systems include a Voice adapter already integrated into the wireless modem. You’ll just need to provide your own home phone handset(s) to plug into the Voice adapter. Most home phone/handsets and wireless phone base stations work very well with Viasat Voice.
You can also plug your adapter into a cordless base station to enable phone service throughout your home.
Q: Can I transfer my current home phone number to Viasat Voice?
A: Yes! You can transfer your non-Viasat phone number to Voice in most areas of the country. To see if your phone number is available for transfer to Voice, call our Viasat friendly sales rep at 844-399-9699.
Q: How do I get Viasat's premium services?
A: You can purchase any of Viasat’s additional services such as Viasat EasyCare, Office Hours, Shield Premium and Voice when you order your new Viasat satellite internet service.
Q: How do I choose the right Viasat plan?
Q: How to I get started with Viasat internet services?
A: Get started is super easy! You can start by reading our Viasat Internet Plans overview page. There you can also see which Viasat plans are available in your local area.
Q: How do I get Viasat internet for my business?
Viasat Installation & Equipment
Q: What’s the installation process like?
The Viasat satellite dish can be easily mounted on your roof, on an outside wall of your home, or on a pole in the ground. A cable from the dish connects to the modem, which connects to your computer. Installations typically take 2-3 hours.
Q: What are the site requirements for dish installation?
A: A Viasat-certified technician will discuss site requirements with you, such as a clear line of site to the southern sky, and will help you choose the best location for the dish. Someone over the age of 18 must be present during installation.
The main equipment you need for Viasat Internet is an official Viasat satellite dish, transceiver and bracket assembly, a Viasat internet modem, and the related cables and hardware. This equipment is supplied by Viasat and will need to be returned at the end of your contract.
Q: How big is the Viasat satellite dish?
A: The Viasat satellite dish is about the same size as a satellite TV dish or a large pizza. It approximately 30 in. wide x 28 in. high.
Q: Does the satellite dish have to be permanently installed on my home?
A: The Viasat dish does not necessarily have to be permanently installed on your home. In many cases, your dish can be installed to a 4-foot pole mount, which is mounted on the ground near the home. Fixed options include a roof mount, wall mount, brick mount, side mount, under-eave mount, and stub mount.
Q: Can I install my own Viasat satellite dish?
Q: Will my landlord or HOA allow the Viasat satellite dish?
A: Before scheduling your installation, you will need to check your landlord or homeowner’s association (HOA) to see if they allow the Viasat satellite dish The Viasat dish is governed by the FCC Over-the-Air Reception Devices (“OTARD”) Rule. The Viasat dish has the same classification as other residential dishes like satellite television dishes. It can be mounted on your home unless your landlord or HOA specifically prohibits dishes of any kind.
Q: Does Viasat service offer a wireless network connection?
A: Yes! All new Viasat WiFi modems and gateways include a built-in wireless router. Viasat WiFi modems and gateways are about the size of a large textbook.
Q: Does Viasat offer a warranty on the equipment?
Q: When will I receive my monthly billing statements?
Q: How will I pay my Viasat billing statement?
You can choose to pay with a credit/debit card or a bank account (ACH transfer). Once you’re set up with automatic payments, you’ll always be able to view your statement online at My Viasat web or by using the My Viasat mobile app.
Q: How will I receive my Viasat billing statement?
Q: How will I get billed for my premium Viasat services such as EasyCare & Voice?
Ready to get faster internet now?
Are you a business customer? Learn more about Viasat’s business internet plans.